Privacy Policy

At Moss & Mutt, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect:

your name
email address
shipping and billing address
payment information
phone number
browsing and device information

Payment information is processed securely through trusted third-party payment providers. Moss & Mutt does not store full payment card information on our servers.

How We Use Your Information

We may use your information to:

process and fulfill orders
provide customer support
send order updates and tracking information
improve our website and shopping experience
send occasional marketing emails (only if you opt in)

You may unsubscribe from marketing emails at any time.

Cookies & Analytics

Our website may use cookies and similar technologies to:

improve website functionality
remember your preferences
analyze website traffic and performance

By using our site, you consent to the use of cookies unless disabled in your browser settings.

Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party providers that help us operate our business, including:

payment processors
shipping carriers
email marketing platforms
website analytics providers

These providers only receive information necessary to perform their services.

Data Security

We take reasonable precautions to help protect your personal information and maintain secure website practices. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You may request to:

access your personal information
update or correct your information
request deletion of your information

To make a request, please contact:
hello@mossandmutt.com

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
hello@mossandmutt.com